Featured This Week: Dan Merzetti - President of DSM Telecom

“Working on your business and not in your business is something developing professionals and specifically entrepreneurs need to do more of. By this I mean the day to day workings of the business, the operations, the processes and all that it takes to keep the lights on takes a lot of time and energy. All of it is important but if you aren’t thinking about where you are going, why you are going there and developing plans to get you there, the lights won’t be on very long.”

-Dan Merzetti

Dan Merzetti is a native of Saint John, New Brunswick. Many of his classmates and teachers at St. Malachy's High School attended St FX, so Dan decided to pursue a degree in business there which ultimately led him to settle in Halifax.

His background in the telecom industry began with Sprint Canada as District Manager of the Atlantic Region and then as an independent dealer for Sprint wireline services which later became Rogers, adding wireless to DSM's portfolio. By this time DSM had added IP PBX (business telephone systems) and SIP trunking (a new way to deliver business dial tone) to its product offering as new trends emerged toward converged IP (internet Protocol) services. Seeing an opportunity, he took DSM into the business phone market in 2010 by offering clients Digital Phone "cloud" based services, allowing them to access DSM Tel local dial tone through traditional desk phones, laptops, smartphones or tablets. Packaging these expanded services and offering additional features and flexibility to clients at 30-40% below what they would be paying through traditional carriers was something DSM believed the market would respond to. DSM was the recipient of a Small Business of the Year Award in 2011 and continued to expand its operations and services across Atlantic Canada.

We are sure you will enjoy Dan's perspectives and insights into his journey to the Executive Chair.

Continue to his interview.

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