The ability to communicate effectively is a critical skill for successful leaders. Communication affects all aspects of leadership. Yet, leaders are assessed by their teams and organizations as a C- in communication effectiveness.

There is no wonder that employee engagement is down, workforce productivity is in decline, and client loyalty is lagging. Leaders at all levels are only 62.5% effective in communicating to connect with their audience.

The audience had a shared opinion - the same rankings of leader communication effectiveness is seen across generations and genders of employees. Leaders are more focused on their message than what is important to the audience.

Several significant gaps were revealed in the responses to our survey:

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